Business funding questions, answered in full.
Every question and answer our assistant is trained on — 55 answers covering eligibility, documents, costs, timelines and products for South African SMEs.
About Funder
+What is Funder.co.za?
Funder.co.za is South Africa's SME funding marketplace. It scores how fundable your business is, matches you with the funders most likely to approve you, and lets you submit one application that reaches multiple lenders.
+Is Funder a bank or a lender?
No. Funder is a marketplace and does not provide credit itself. We connect businesses to funders, banks, alternative lenders and development finance institutions. Approved providers are FSP or NCR registered where applicable.
+What does it cost an SME to use Funder?
Nothing. Checking eligibility, getting a Fundability Score and receiving matches are free for South African businesses. Funder earns from funders who pay for qualified deal flow.
+Do I have to accept an offer?
No. Matches and offers are no-obligation. You can compare terms and walk away at any point.
+Which countries does Funder serve?
South Africa only, across all nine provinces. Funding is quoted and disbursed in Rand.
+Is my information safe?
Your data is used to score your profile and to share your application with the funders you choose to proceed with. It is not sold. Only the fields funders need for a credit decision are shared.
+Does using Funder affect my credit record?
Checking your fundability and getting matched involves no credit bureau enquiry. A formal enquiry only happens when a specific funder assesses a submitted application, and you are told before that point.
+How is Funder different from applying at my bank?
A bank assesses you against one credit policy. Funder assesses you against many — banks, alternative lenders and DFIs — and tells you upfront which ones you actually fit, and why.
+Can I use Funder if I have been declined before?
Yes. A previous decline does not disqualify you. The Fundability Score usually shows exactly which gate you failed and what to fix before reapplying.
+How do I contact Funder?
SMEs can start at funder.co.za. Lenders and funding partners can email partners@funder.co.za.
Eligibility and qualifying
+What are the minimum requirements to get funded?
In most cases: a registered South African business, a business bank account, 6 to 12 months of trading, and monthly turnover from about R30,000 to R50,000. Larger term loans typically need 24 months of trading and audited or reviewed financials.
+Can a sole proprietor get funding?
Yes, for several products — particularly merchant cash advances and smaller working capital facilities — provided there is a dedicated business bank account and consistent turnover. Registering with CIPC materially widens the options.
+I have been trading for only three months. What can I get?
Conventional revenue-based lenders generally require six months or more. Focus on startup routes: grants, incubators, accelerator programmes and angel introductions, typically R25,000 to R500,000.
+Do I need collateral?
Not always. Unsecured working capital up to roughly R1m to R2m is common. Larger facilities often require a personal surety, a cession of book debts, or the financed asset as security.
+Do I need to be tax compliant?
For most bank, asset finance and DFI products, yes. Some alternative lenders will proceed while a SARS arrangement is in place. A valid Tax Compliance Status PIN is the fastest way to prove it.
+Do I need to be VAT registered?
Only some funders require it, usually for larger term loans. VAT registration is compulsory above R1m taxable turnover in a 12-month period.
+Does B-BBEE matter?
It is decisive for DFI and government schemes and helpful for corporate supply-chain finance. It is largely irrelevant for merchant cash advances and most private working capital.
+Can I apply if I already have a loan?
Yes. Funders assess affordability, not exclusivity. Existing debt reduces serviceability, so disclose it — undisclosed facilities discovered in bank statements are a common decline reason.
+Are businesses under debt review eligible?
Formal business rescue or personal debt review of the directors severely restricts options. Grants and DFI development programmes may still be worth exploring.
+Which industries are excluded?
Very few outright. Individual funders exclude specific sectors — for example, some invoice financiers exclude hospitality because it is not a B2B invoice model. The match engine applies each funder's exclusions automatically.
Applying and documents
+How long does an application take to complete?
The eligibility check takes about 60 seconds. A full profile with the Fundability Score takes 10 to 15 minutes. Gathering documents is usually the longest part.
+What documents will I need?
Almost always: directors' SA IDs, CIPC registration documents, and three to six months of business bank statements. Depending on product and amount, add management accounts, annual financial statements, SARS Tax Compliance Status, B-BBEE certificate or affidavit, debtors age analysis, supplier quotes or purchase orders.
+Why do funders want bank statements?
Bank statements are the single strongest evidence of real turnover, cash-flow patterns, existing debit orders and return items. They are used to size the facility and set pricing.
+How recent must my bank statements be?
The most recent consecutive three to six months, generally no older than 30 days at submission.
+Can I upload photographs of documents?
Photographs of statements are usually rejected. Download original PDFs from internet banking. Certificates may be scanned as long as they are complete and legible.
+Do I have to upload documents more than once?
No. Documents are uploaded once to your profile and reused across all matched funders.
+What if I do not have financial statements?
Many alternative lenders work from bank statements alone. Management accounts, even unaudited, strengthen an application and open more of the panel.
+Can I save and come back later?
Yes. Progress is saved and you can resume from where you left off.
+Can I apply for more than one product?
Yes. Businesses frequently combine, for example, purchase order finance to deliver an order and invoice finance to bridge the payment terms afterwards.
+What happens after I submit?
Your application is routed to matched funders in parallel. You can track each one's status in the dashboard and respond to document requests in one place.
Costs, terms and repayment
+What will funding cost me?
It depends on product and risk. Bank facilities are often priced as prime plus a margin. Alternative working capital is commonly quoted as a monthly cost. Invoice finance is typically a 1–4% discount fee plus a service charge. PO finance runs roughly 3–8% of the order value per transaction. Funder surfaces effective cost so options are comparable.
+Are there upfront fees to be matched?
No. Funder does not charge SMEs. Individual funders may charge initiation or administration fees, which are disclosed in their offer.
+How long are the repayment terms?
Working capital is usually 3 to 24 months. Term and expansion loans run 3 to 7 years. Asset finance is aligned to the asset's useful life. Invoice and PO finance settle as the underlying invoice or order is paid.
+Can I settle early?
Most alternative lenders allow early settlement, often without penalty, though some charge the full agreed cost regardless. Always confirm the settlement basis before accepting.
+How are repayments collected?
Typically by debit order, weekly or monthly. Merchant cash advances are collected as a percentage of daily card turnover.
+Is a personal surety always required?
Not always, but it is common in South Africa for facilities above about R500,000, particularly for owner-managed businesses.
+What happens if I miss a repayment?
Contact the funder immediately. Most will restructure before escalating. Missed repayments are reported and will affect future applications.
Speed and outcomes
+How fast can I get money?
Merchant cash advances and digital working capital can pay out within 24 to 72 hours of a complete application. Asset and PO finance typically take 5 to 10 days. Expansion loans take 10 to 21 days. DFI and government funding takes 30 to 90 days.
+What is the fastest product?
A merchant cash advance for card-heavy businesses, or digital working capital where a lender can read bank statements automatically.
+Why do applications get delayed?
Almost always documents: incomplete bank statement periods, expired tax clearance, CIPC records that do not match the directors listed, or missing pages.
+What are the most common reasons for decline?
Trading history below the minimum, turnover below the minimum, unstable or negative bank balances, undisclosed existing debt, tax non-compliance, and returned debit orders in the statement period.
+What should I do if I am declined?
Read the decline reasons on your dashboard, work the improvement list on your Fundability Score, and reapply once the specific gates are cleared — usually one to three months later.
+Am I guaranteed funding if my score is high?
No. A high score means you meet more funders' gates and your approval odds are strong, but each funder makes its own credit decision.
Product-specific quick answers
+Which product suits a cash-flow gap?
Working capital for a general gap; invoice finance if the gap exists because B2B customers pay on 30 to 90 day terms.
+Which product suits buying a vehicle or machine?
Asset finance, structured as an instalment sale if you want to own the asset, or a lease if you prefer to preserve cash and rotate equipment.
+Which product suits a large confirmed order I cannot fund?
Purchase order finance. The funder pays your supplier directly; repayment follows customer settlement.
+Which product suits a retail store with card machines?
A merchant cash advance, because repayment flexes with daily card turnover and there is no fixed instalment.
+Which product suits opening a second branch?
A business expansion term loan, typically R500,000 to R20m over 3 to 7 years.
+Which product suits a black-owned manufacturer wanting cheaper capital?
Government and DFI funding through SEFA, IDC or NEF — slower, but concessional and sometimes blended with grants.
+Which product suits a pre-revenue founder?
Startup funding: grants, incubator placements, accelerator programmes and angel introductions, typically R25,000 to R500,000.
Platform and account questions
+Do I need an account?
You can check eligibility without one. Creating an account saves your profile, documents and application statuses.
+Can I install Funder as an app?
Yes. Funder is a progressive web app and can be installed to a phone or desktop home screen for offline-friendly access to your profile and checklists.
+Can more than one person from my business use the account?
The account belongs to the registered profile owner. Share access carefully; documents contain sensitive financial information.
+How do I update my revenue or trading information?
Edit your profile. The Fundability Score and your matches recalculate immediately.
+Can I delete my data?
Yes. Request deletion and your profile and uploaded documents are removed, subject to records funders must retain for regulatory reasons.